Shipping Policy

Effective date: August 12, 2026

Thank you for shopping with Chu Homemade Blessings LLC. All orders are prepared and packaged with care in Philadelphia, Pennsylvania.

Processing Time

Orders are processed within 3–7 business days, excluding weekends and holidays. Processing time is the time needed to prepare your order before it is transferred to the shipping carrier.

Because our products are handmade in small batches, preorders, restocks, new releases, custom products, and high-volume periods may require additional processing time. Any known extended processing time will be listed on the applicable product page or communicated to the customer.

Processing time does not include carrier transit time.

Shipping Destinations

We currently ship within:

• The United States

• Canada

United States Shipping

Standard U.S. shipping is $5.50 per order.

Qualifying U.S. orders of $100 or more receive free standard shipping. The $100 minimum is calculated after discounts and before taxes unless otherwise stated.

Available shipping rates and estimated delivery times are shown during checkout.

Canadian Shipping

Canadian shipping rates are calculated during checkout based on the order, delivery address, and available carrier service.

Canadian customers are responsible for customs duties, import taxes, brokerage fees, or other charges imposed by Canadian authorities or the shipping carrier. These charges are not included in the product price or shipping fee unless expressly stated during checkout.

Customs processing may delay delivery.

Delivery Estimates

Delivery dates are estimates and are not guaranteed. Weather, holidays, customs inspections, carrier disruptions, emergencies, and other circumstances outside our control may affect delivery.

Chu Homemade Blessings is not responsible for carrier delays, but we will provide available tracking information to help customers investigate delayed shipments.

Tracking Information

When tracking is available, you will receive a shipping-confirmation email after your order is transferred to the carrier.

Please allow time for the carrier to scan and activate your tracking number.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error, email info@chuhomemadeblessings.com immediately. We cannot guarantee that an address can be changed after processing begins.

Chu Homemade Blessings is not responsible for packages delayed, returned, misdelivered, or lost because of an incorrect or incomplete address provided by the customer.

If a package is returned because of an address error, the customer may be responsible for the cost of reshipping it.

Lost or Missing Packages

If tracking has not updated for an extended period or a package appears lost, contact the carrier and email us at info@chuhomemadeblessings.com with your order number.

If tracking shows that a package was delivered but you cannot locate it:

1. Confirm the address on your order.

2. Check around the delivery location.

3. Ask household members, neighbors, or building management.

4. Allow up to two additional business days.

5. Contact the carrier for delivery information.

We will provide reasonable assistance with a carrier inquiry, but we cannot guarantee replacement or reimbursement for a package confirmed as delivered to the address provided during checkout.

Damaged, Missing, or Incorrect Items

If your order arrives damaged or contains a missing or incorrect item, email info@chuhomemadeblessings.com within seven calendar days of delivery.

Include your order number, an explanation of the issue, and clear photographs of the product, packaging, shipping box, and label when applicable.

Contact

Chu Homemade Blessings LLC
Philadelphia, Pennsylvania
info@chuhomemadeblessings.com
chuhomemadeblessings.com